Contact Us
Questions about an order, a drip check on materials, wholesale, or collabs? The Homie Ice team is here for you.
Customer support
- Email: [email protected]
- Website: https://homieice.com
- Hours: Monday–Friday, 9:00 AM – 6:00 PM (U.S. Eastern Time)
- Average reply time: within 1–2 business days
Before you write
Include your full name, order number, and a short description of the issue. For damaged or wrong items, attach clear photos — that helps us fix it faster.
Order help
- Shipping updates → check your tracking email first, then contact us if it’s stuck
- Returns / exchanges → see our Return & Exchange page, then email for an RA
- Sizing help → see the Size Chart or send your measurements
Business & partnerships
For wholesale, influencer, or brand partnership inquiries, email [email protected] with “Partnership” in the subject line and a short intro about your audience or store.